Welcome to your order's help center at iiwus
Returns Management
(30-day policy, prior contact with technical support and return form) ⏱️ Satisfaction Guarantee (30 days)
If after receiving technical support you are not satisfied with your purchase, you can request a refund under the following conditions
01
Time Limit:
You have 30 calendar days from the date of purchase.
02
Product Condition:
The equipment must be in perfect condition, without any signs of physical use and with all its original accessories.
03
Packing:
It is essential to keep the original box, manuals and labels intact.
04
Geographic Management:
Geographic Management: Valid directly by IIWUS in the USA. Outside the USA, we provide remote support and the physical exchange is processed where the purchase was made.
05
Process
Once we receive and verify the condition of the product at our logistics center, we will approve your request and proceed with the refund using your original payment method.
06
Return Form
If you have already received support or decide to continue, please complete the official form to process your request quickly. Go to Form →